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How to Piss off an Online Community ? 4 Recent Examples

People are resistant to change.  We find solace in our daily routines.  And because social media sites have become a part of that routine (for better or worse) even small changes to those services can effect us.    So while not every change is bad, and most (if not all) will have their naysayers, some changes are just harder to swallow than others.  Here are 4 recent (and very public) examples of changes that caused the respective communities to lash out.

Betray your users’ trust

Example: Facebook’s Privacy Settings

It’s no secret that Facebook privacy policy is complicated.  In fact, it’s longer than the US constitution.    Late last year, however, Facebook rolled out a privacy settings update that made users (previously private) friends lists public, and gave no ability to make it private again.  Gawker called this ‘Facebook’s Great Betrayal’.

While this wasn’t the first time Facebook was under fire for its [...]
URL : http://feedproxy.google.com/~r/SearchEngineJournal/~3/EGOxDVGf1GY/
Date : 2010-09-06 16:00:22
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Author : Search Engine Journal

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